An employer routinely works with hazardous chemicals, trucking them for delivery to various customer locations. After each load, the truck must be cleaned before being loaded with a different chemical. Cleaning has to be done by someone inside the tanker using special absorbent materials.
What else should be considered?
Response:

• A. Standard coveralls and boot covers should be provided for employees to use if they want.
• B. Personal protective equipment should be provided by the employer, including breathing apparatus and hazmat suits.
• C. Breathing equipment is absolutely a requirement if someone will be in the tanker truck for longer than 30 minutes.
• D. Workers should never be sent into a tanker truck for any reason.

Harold has heard that it is necessary to have a diversity management program under some new federal law. What would you tell Harold about that requirement?
Response:

• A. The new law will require diversity management programs only for employers that have federal contracts to provide goods or services to government agencies.
• B. There is no federal law requiring diversity management programs. Sophisticated employers are moving in that direction because it is the right thing to do and production results often improve.
• C. The new law won't be effective until a year after it was passed. So, there is no immediate requirement for him to worry about.
• D. There is no law requiring diversity management programs, and employers should not consider moving toward such programs unless they are federal contractors.

A bonus paid to an employee based on his or her performance at the end of a period of time is referred to as Response:

• A. Service-based
• B. Discretionary
• C. Formula-based
• D. Performance-based

Which type of organizational structure would be most effective for maintaining centralized authority and accountability of specialized departments?
Response:

• A. Divisional
• B. Line and staff
• C. Matrix
• D. Functional