Northern Trail Outfitters (NTO) is running amulti-cloud Salesforce implementation with lots of process integration between the clouds and other systems. During the project, NTO faces many challenges including a lack of agility and business value alignment, as well as silo-thinking. After trying different approaches, NTO begins to use Agile and is successful. The project manager now wonders what the recommended operating model would look like.
What should be a Solution Architect's first recommendation?

• A. NTO should set up an Operations team within ITto ensure proper management of the integrations going forward.
• B. NTO should establish a Scaled Agile Center of Excellence to continuously improve agility and time to market.
• C. NTO should set up a model of continuous backlog with teams aligned to the different clouds to drive efficiency and team collaboration.
• D. NTO should set up a model of continuous backlog with teams aligned to the different products (capabilities) to improve efficiency.

Universal Containers (UC) wants to implement a Salesforce multi-cloud solution that includes CPQ, B2B Commerce, and Sales Cloud. UC wants to use as much of Salesforce's core capabilities as possible for its cart- to-quote customer journey. The order fulfillment process is managed separately in a third-party ERP.
Which two considerations should a Solution Architect keep in mind when thinking about data flows?
Choose 2 answers

• A. The source for the data feed to ERP is the CPQ Order object.
• B. All data points on products should be mapped and replicated between CPQ and B2B Commerce.
• C. Cart and Order record owners are mapped to Quote and Quote Line record owners.
• D. Product and Pricing are set up with CPQ as the source of record.

Universal Containers (UC) is evaluating Salesforce for a Lead to Invoice solution, as its current process for getting payments from customers is incredibly laborious. UC knows now its current invoice process runs through its back-office ERP, and is unsure how it would work within a front-office tool going from a lead all the way to an invoice. UC is looking to purchase Revenue Cloud, Sales Cloud, Marketing Cloud Account engagement, and MuleSoft to work with its CRP. The CIO also wants to make sure UC is utilizing the data across these clouds in the most automated way possible without a lot of manual data intervention as is required today within its back- office CRP What should thesteps in the business process look like when creating a multi-cloud Lead to Invoice solution in Salesforce if UC's CRP will be the system of record for invoices?

• A. Lead, Opportunity, Quote, Order, Invoice, Payment, ERP
• B. Lead, Quote, Opportunity, Order, Invoice. ERP, Payment
• C. Opportunity, Quote. Invoice, Payment, CRP
• D. Lead, Opportunity, Quote, Order,ERP

Universal Containers (UC) is concerned about potential data storage issues in Salesforce due to the Invoice, Order, and Inventory data that would be flowing infrom various on-premise legacy CRM and ERP applications. UC would like to view and occasionally report on this data on-demand for day-to-day operational processes and would prefer not to store the data in Salesforce due to data residency requirements.
Which recommendation should the Solution Architect make to meet this requirement?

• A. Write custom Apex code to retrieve the data in real time from external systems.
• B. Re-architect the implementation using Salesforce Connect and external objects.
• C. Push the data into Salesforce and implement an archival strategy.
• D. Use Salesforce Orchestrator with MuleSoft to retrieve the data when it is needed.