最新的Pegasystems PEGACSSA72V1免費考試真題

問題1

Consider the following partial requirement for configuring the Get Next Work functionality in Pega 7:
All workbaskets with which a user is associated must be checked first. Then, all eligible assignments from all workbaskets must be consolidated into a single list before being filtered and sorted.
Which two options must you select in the Operator ID record to implement this part of the requirement?
(Choose Two)

A. Merge workbaskets

B. Operator is available to receive work

C. Get from workbaskets first

D. Use all workbasket assignments in the user's work group

正確答案: C,D

問題2

You are updating a system of record using a SOAP connector. If the system of record is unavailable, you want to retry after an hour. If it is still unavailable after an hour, a notification should be sent to a system administrator.
How do you implement this requirement?

A. Customize the standard pxErrorHandlingTemplate data transform.

B. Use a transition condition in the activity step invoking the connector.

C. Implement the logic in the data page's response data transform.

D. Implement the logic in the connector's error handler flow.

正確答案: A

問題3

In Pega Decision Management, how do you prevent repeating an offer to a customer?

A. Add a volume constraint to the campaign.

B. Add a filter component to the decision strategy.

C. Add a decision shape to the offer flow.

D. Add a customer interaction segment to the campaign.

正確答案: C

問題4

You have a requirement to populate a list of allowed values sourced from a database table. The list of allowed values varies based on the context in which the list is used.
Which implementation maximizes reusability?

A. Create a data page sourced with a connector. Specialize the data page by class based on context.

B. Create a data page and report definition for each context. Use parameters to filter the results of the response data transform.

C. Create a data page sourced with a report definition. Use parameters to specify a filter condition to retrieve specific results based on context.

D. Create a data page sourced with a report definition. Circumstance the report definition based on context.

正確答案: A

問題5

Users create Insurance Coverage Requests cases to authorize insurance payments. Users enter information that includes the name of the patient, the date of the procedure, and the type of procedure. After entering the information, users submit the request for a review of the patient's insurance policy. Because multiple users enter requests, duplicate requests can occur. A request is considered a duplicate if the patient name, procedure type, and procedure date match an existing request. You have been given two requirements:
*Ensure that users can identify duplicate requests.
*If a case is a duplicate, it is not written to the database. Otherwise, write the case to the database.
Which two options configure the application so that users can identify duplicate requests? (Choose Two)

A. Configure a duplicate search decision table and add it to a Decision shape.

B. Add a duplicate search step to the case lifecycle design.

C. Configure weighted conditions.

D. Configure a Validate rule to validate matching cases.

正確答案: A,D

問題6

Which of the following requirements can be implemented using Next Best Action?

A. Reduce average handle time of each customer interaction to less than two minutes per incident.

B. Provide the customer service representative with a list of potential reasons the customer has called.

C. Identify why response rates for a campaign in a region are lower than the company average.

D. Provide problem-solving guidance for customer service representatives so every customer is treated consistently.

正確答案: D

問題7

What two actions must you perform to create a class join in a report definition? (Choose Two)

A. Select the type of match for key values.

B. Add a parameter for each property in the class you want to join.

C. Add an association rule to match key values.

D. Create a prefix for the joined class.

正確答案: C,D

問題8

You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?

A. Add a must match condition where the work status of potential duplicates does not contain "Resolved".

B. Add a weighted condition that evaluates the work status of current and existing cases where work status equals "Resolved" and has a weight of "0".

C. Add a weighted condition where the work status of potential duplicates does not contain "Resolved".

D. Add a must match condition where the work status of the current case does not contain "Resolved".

正確答案: C

問題9

You populate a data page with product information. The product information varies based on the Product ID.
Which implementation maximizes reusability?

A. Create a data page sourced with a connector. Specialize the data page by class based on context.

B. Create a data page and report definition for each context. Use parameters to filter the results of the response data transform.

C. Create a data page sourced with a report definition. Circumstance the report definition based on context.

D. Create a data page sourced with a report definition. Us parameters to specify a filter condition to retrieve specific results based on context.

正確答案: D

問題10

In which of the following situations would you configure global resource settings?

A. A SAP connector returns simulated data in the development environment.

B. The credentials for a REST service differ between development and production environments.

C. Two SOAP connectors execute in parallel to improve performance.

D. The thresholds for a SLA are set to hours instead of days on a testing environment.

正確答案: B

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