最新的WGU Organizational-Behaviors-and-Leadership免費考試真題

問題1

What is a positive effect of a cohesive group?
Select one.

A. Bringing heterogeneity to the process

B. Promoting value flexibility

C. Improving group productivity

D. Reducing group norm effect

正確答案: C

問題2

A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Choose 1 answer

A. Share information but not engage in collective performance goals

B. Change work group roles at random

C. Assign individual roles rather than mutual team roles

D. Take action on problems as individual members as well as in work teams

正確答案: D

說明：（僅 Fast2test 成員可見）

問題3

To promote self-managed work teams, an organization devised an "initiative-taking training program" for its employees.
Which part of a self-managed team is being promoted in the given scenario?

A. Risk-taking

B. Employee-driven decision making

C. Competitive work environments

D. Self-awareness

正確答案: B

說明：（僅 Fast2test 成員可見）

問題4

In organizing a team to develop a new brand image for the company's full line of products, management wanted to assign team members who possessed characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Select one.

A. Adequate resources, absence of conflict, specific team goals

B. Adequate resources, group performance evaluation, and an absence of conflict

C. A climate of trust, members who score low on the personality characteristic of extroversion, and members who fill role demands

D. A climate of trust, specific team goals, and members who are conscientious

正確答案: D

說明：（僅 Fast2test 成員可見）

問題5

Three employees meet face-to-face to identify a problem and resolve it through open discussion.
Which type of conflict resolution technique is this?
Select one.

A. Problem solving

B. Smoothing

C. Devil's advocate

D. Compromising

正確答案: A

問題6

What are primary factors that differentiate virtual
teams from face-to-face teams?
Choose 1 answer

A. Reduce telecommunications costs and increase paraverbal cues

B. Reduce paraverbal cues and create more frequent social context

C. Overcome time and space constraints and create limited social context

D. Improve employee satisfaction and create more frequent social context

正確答案: C

問題7

When is organizational culture considered dysfunctional?
Choose 1 answer

A. When strong organizational cultures prohibit prejudice

B. When cultural incompatibility deters making acquisitions or mergers

C. When different employee groups communicate common problems

D. When core values are in agreement throughout the organization

正確答案: B

說明：（僅 Fast2test 成員可見）

問題8

Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs?
Choose 1 answer

A. McGregor's Theory X and Theory Y

B. Maslow's Hierarchy of Needs Theory

C. McClelland's Theory of Needs

D. Two-Factor Theory

正確答案: B

最新的WGU Organizational Behaviors and Leadership (IBC1) - Organizational-Behaviors-and-Leadership免費考試真題

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