Which of the following is the best definition of services, from a corporate procurement perspective?

• A. Work outsourced to another company to perform
• B. Any type of work performed or value created by a non-employee
• C. Any work contracted to be paid at an hourly or daily billing rate
• D. Work done by non-employees at a customer site

Based on a customer case study, automating complex marketing print spend produced all the following benefits EXCEPT:

• A. Create message boards for brainstorming creative design ideas
• B. Create on-line rate cards to eliminate price discrepancies in billing
• C. Improve estimating process based on improved access supplier pricing at project initiation
• D. Create reusable campaign templates to speed project creation

Which of the following is NOT true about procure-to-pay (P2P)?

• A. The initial step in P2P is issuing purchase orders (POs)
• B. It is sometimes standardized but often varies across the organization
• C. The P2P process is usually under the control of either finance or procurement
• D. It is a business process that covers how spending requests are made all the way through to paying its suppliers

Which Service would not typically be provided by a Managed Service Provider (MSP)?

• A. Contingent Workforce Program Management
• B. Candidate Selection for Assignments
• C. Spend Reporting and Analytics
• D. Supplier Selection and Management

Employment Laws, Worker Safety laws and Privacy laws are 3 examples of:

• A. Laws that apply to employees but not temporary workers
• B. Complexities in procuring services that are typically not seen in goods procurement
• C. Compliance issues for any supply chain category
• D. Laws that apply to temporary workers but not employees