最新的Peoplecert ITIL-4-DITS免費考試真題

問題1

An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.
Which is the BEST approach to pricing and charging for the services in the new market?

A. Adjust competitive prices for the market and competition

B. Adopt a short-term increase in the pricing and margins

C. Establish long-term contracts with fixed prices to help secure future income

D. Ensure service costs are clear to the consumers to help regulate prices

正確答案: A

問題2

An organization has to change its way of working to support a completely new way of creating its services.
What is this an example of?

A. Ecosystem disruption

B. Incremental transformation

C. Innovation

D. Operational technology

正確答案: C

問題3

An organization develops and delivers a range of digital products and services.
Which is the BEST approach to addressing the risks related to digital technology?

A. Taking small, calculated risks that do not have a large impact

B. Focusing on protecting the assets inside the organization

C. Reducing the use of digital technology

D. Accepting extra work and investing in large projects

正確答案: A

問題4

An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?

A. Digital positioning

B. Organizational disruption

C. Digital transformation

D. Operational technology

正確答案: C

問題5

An IT manager is creating a business case to justify the investment required to replace existing technology with new cloud services to support a digital transformation strategy.
What should be described in the section on opportunity cost?

A. The estimated increase in revenue generated from sales of the new services

B. The technology and resource costs of migrating to the cloud services

C. The ongoing cost of maintaining and supporting the cloud services

D. The value that would be generated if the organization made a different investment

正確答案: D

問題6

An organization has identified an opportunity to provide increased value to the healthcare user market. It wants to provide online access to healthcare services before its competition.
Which is the NST value proposition for the healthcare user market to include in the strategy?

A. Consumers will be able to access advice and request prescriptions quickly at al limes without attending a medical facility

B. Healthcare professionals will be able to promote the services to healthcare users and reduce costs

C. Shareholder will receive Improve dividends from increased proms without significant Investment

D. The organization will be able to utilize Innovative technology to develop software apps in faster times to market

正確答案: A

問題7

A service provider has a new strategy which involves them selling services via third parties, and also from their own website. This new sales channel should bring additional customers, and may also have a positive effect on direct sales because it increases brand recognition.
Which parallel operating model is appropriate for this situation?

A. Cannibalism

B. Concurrence

C. Synergism

D. Erosion

正確答案: C

最新的Peoplecert ITIL 4 Leader: Digital & IT Strategy - ITIL-4-DITS免費考試真題

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