最新的PECB ISO-IEC-20000-Foundation免費考試真題

問題1

A release is tested before deployment. The release fails the test because it does not meet the acceptance criteri a. According to the standard, what must happen?

A. The release should be stopped and rejected so another team can fix it

B. The operations team should make the decision to safeguard the live environment

C. The organization should decide on necessary actions and deployment

D. The change advisory board (CAB) should meet and decide whether to deploy or not

正確答案: C

問題2

What is the purpose of information security controls?

A. To monitor information security incidents

B. To address identified information security risks

C. To control access to the services

D. To enforce the information security policy

正確答案: B

問題3

Top management has to provide evidence of its commitment to planning, establishing, implementing, operating, and improving its service management system (SMS) within the context of the organization's business and customers' requirements. What is the best way that management can make this visible?

A. By outsourcing change management

B. By showing leadership and taking actions

C. By promoting continual improvement of the SMS

D. By taking disciplinary action against underperforming employees

正確答案: B

問題4

Which audit, performed by the Registered Certification Body, is required to be carried out at least annually?

A. Recertificat ion audit

B. Gap analysis audit

C. Surveillance audit

D. Internal audit

正確答案: C

問題5

To establish the objectives, processes, and procedures necessary to deliver results, that are in accordance with customer requirements and the organization's policies, IT service management must be planned. What must always be included in the service management plan?

A. The service continuity procedures

B. The interfaces between the business processes

C. The procedure for dealing with emergency releases

D. The technology to support the service management system

正確答案: D

問題6

"How do the information security requirements of ISO/IEC 20000-1 and ISO/IEC 27001 relate to each other?"

A. The requirements of ISO/IEC 20000-1 are the same as the requirements of ISO/IEC 27001

B. They don't relate

C. The requirements of ISO/IEC 20000-1 are more elaborate than the requirements of ISO/IEC 27001

D. The requirements of ISO/IEC 20000-1 are lighter than the requirements of ISO/IEC 27001

正確答案: D

最新的PECB ISO/IEC 20000 Foundation - ISO-IEC-20000-Foundation免費考試真題

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