最新的HP HP5-H10D免費考試真題

問題1

Which HP PPS Services allow customers to add leasing of the new hardware purchased within the
pricing?

A. HP Care Pack Services

B. HP Custom Contractual Services

C. HP Priority Services

D. HP Standard Contractual Services

正確答案: B

問題2

Which service corresponds to the following discovery question: "Have you lost productivity due to delayed
hardware repair?"

A. HP Care Pack Services (next business day or same day)

B. Maintenance Kit replacement for printers

C. Travel Services

D. Accidental Damage Protection

正確答案: A

問題3

Which tool is recommended to find the right HP Care Pack Service for a specific product and check its
availability within a certain country?

A. HP Care Pack Central

B. HP Support Center

C. HP Attach Widget

D. HP MySalesGuide

正確答案: A

問題4

Which customer challenges do HP PPS Services help to mitigate? (Select three.)

A. Downtime during international business travel

B. Confidential data exposure due to equipment theft

C. Reducing the percentage of devices lost in transit

D. Ensuring a recovery time of 134 minutes

E. Business downtime due to equipment failure

F. Saving up to 44% of the time to configure devices

正確答案: B,C,E

問題5

When is the best time to propose HP Contractual Services for hardware already covered with HP Next
Business Day Onsite Care Pack Service?

A. Upon expiration of a service engagement

B. Any time during the hardware lifecycle

C. Prior to the HW purchase

D. At the time of the HW purchase

正確答案: A

問題6

In the event a ServiceOne reseller does not hold a services contract specialization, which statement is
true about pricing for HP Contractual Services?

A. The ServiceOne reseller can settle pricing conditions directly with the customer.

B. The ServiceOne reseller should contact their HP Partner Business Manager to discuss pricing.

C. Prices can be found in HP Care Pack Central.

D. HP Partner Business Manager can help the ServiceOne reseller identify the nearest Services Contract
specialist distributor to contact.

正確答案: D

最新的HP Delta -Selling HP PPS ServiceOne Services - HP5-H10D免費考試真題

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