最新的Genesys Cloud CX Certified Professional - Consolidated - GCP-GCX免費考試真題
The Utilization feature of Genesys Cloud CX allows administrators to configure: (Choose two.)
正確答案: A,D
When creating an external trunk, which of the following protocol(s) can be selected? (Choose three.)
正確答案: A,B,D
說明:(僅 Fast2test 成員可見)
Bullseye routing method relaxes the required skills as the selection pool expands from one ring to the next.
What is the maximum number of rings that can be defined for Bullseye routing?
What is the maximum number of rings that can be defined for Bullseye routing?
正確答案: A
說明:(僅 Fast2test 成員可見)
Which role is automatically assigned to a new user?
正確答案: B
說明:(僅 Fast2test 成員可見)
Which of following file formats are available to export a report? (Choose three.)
正確答案: A,C,E
說明:(僅 Fast2test 成員可見)
You have just added a new document to Genesys Cloud CX, and want everyone in the organization to have access to it.
What must you do to ensure that users can find the document when needed?
What must you do to ensure that users can find the document when needed?
正確答案: D
說明:(僅 Fast2test 成員可見)
You can develop a plan to generate reports regularly, however, Genesys Cloud CX does not allow you to run reports on demand.
正確答案: A
說明:(僅 Fast2test 成員可見)
Which feature requires at least one single sign-on (SSO) integration to be configured before allowing a user to login to Genesys Cloud CX?
正確答案: B
說明:(僅 Fast2test 成員可見)
While Alex is monitoring queue reports, Sam deletes an inactive agent from the queue.
Will this affect the metrics that Alex is monitoring?
Will this affect the metrics that Alex is monitoring?
正確答案: A
說明:(僅 Fast2test 成員可見)
Your company has just acquired a new building, and you have to add this new location to Genesys Cloud CX.
What are the prerequisites to perform this task? (Choose two.)
What are the prerequisites to perform this task? (Choose two.)
正確答案: A,C
說明:(僅 Fast2test 成員可見)