最新的Salesforce FSL-201免費考試真題

問題1

Which two scenarios are fully supported by Maintenance Plans?
Choose 2? answers

A. Quarterly sales visits to a customer

B. Site inspections during the first week of the "year

C. Weekly recurring appointments at 8:00 AM

D. Appointments on the first Tuesday of the month

正確答案: C,D

說明：（僅 Fast2test 成員可見）

問題2

universal containers wants to provide a view of emergency work that is only visible to dispatchers What should the consultant do to meet the requirement?

A. Custom gantt filter

B. Custom report in a private report folder

C. Custom lightning component

D. Custom list view

正確答案: A

說明：（僅 Fast2test 成員可見）

問題3

Universal Containers plans to implement Crew Management to better support its clients. Which area does the Consultant need to consider as part of the recommendation?

A. The Preferred Resource service objective is ignored for active Crew Members.

B. Salesforce Field Service considers the Recommended Crew Size when assigning appointments.

C. Capacity-based scheduling is supported for Service Crews.

D. A service resource can only be a member of a single Crew.

正確答案: C

說明：（僅 Fast2test 成員可見）

問題4

Universal Containers is deploying Field Service Lightning in Europe, where pricing varies by country.
What Price Book structure is recommended?

A. Utilize a custom Price Book with pricing rules applied.

B. Utilize the standard Price Book with pricing rules applied.

C. Utilize a standard Price Book specific to each country.

D. Utilize a custom Price Book specific to each country.

正確答案: D

說明：（僅 Fast2test 成員可見）

問題5

Northern Trail Outfitters (NTO) wants to use crews to service its customers. NTO's consultant recommends using the Crew Management tool to create and maintain the crews, and indicates that access to the tool is given via a permission set.
Which two permission sets should give a user access to the Crew Management tool?
Choose ? answers

A. FSL Resource Permissions

B. FSL Agent Permissions

C. FSL Dispatcher Permissions
c. FSL Admin Permissions

正確答案: C

說明：（僅 Fast2test 成員可見）

問題6

Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit. NTO wants to dispatch the appropriate Technicians based on customer feedback.
What are two ways the Consultant can meet this requirement?
Choose ? answers

A. Configure and add excluded and required resource Work Rules to scheduling policies.

B. Configure and add excluded and required resource business objectives to scheduling policies.

C. Configure resource preferences on the Account or Work Order.

D. Configure customer preferences on the Service Resource record.

正確答案: A,C

說明：（僅 Fast2test 成員可見）

問題7

Which two considerations impact the scheduled timeframe of Multi-day Work?
Choose 2? answers

A. Homebase Travel

B. Assigned Resource

C. Break Duration

D. Resource Skill Level

正確答案: B,C

說明：（僅 Fast2test 成員可見）

問題8

Universal Containers Technicians frequently need to request more parts from another inventory location when stock runs low.
How can Universal Container Technicians achieve this for each product requested?

A. Create a Product Request and a Product request line item.

B. Create a Work Order Line Item and a Product request line item.

C. Create a Product Consumed and a Produc request line item.

D. Create a Shipment and a Product request line item.

正確答案: A

說明：（僅 Fast2test 成員可見）

問題9

Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to the existing status flow.
Which two configurations should the Consultant set up to meet this requirement?
Choose ? answers

A. Add the Status Transitions to the Technicians' Profile.

B. Add new Status to the Service Appointment.

C. Add new Status to the Case.

D. Add new status to Status Transitions.

正確答案: B,D

說明：（僅 Fast2test 成員可見）

問題10

Universal containers want technicians to view work progress through the work order line-item card in the field service lightning mobile app.
Which configuration steps should a consultant take to meet this requirement?

A. add the work order line items related list of the work order page layout and assign the layout to the technician 's profile.

B. create a custom lightning component that displays work order progress and deploy it to technicians through the field lightning mobile app.

C. create a custom visual force page and add an external link in the field service lightning mobile app to view the page in the mobile browser.

D. create a report chart that summarizes work order line items and add a link to the service appointment layout.

正確答案: B

說明：（僅 Fast2test 成員可見）

問題11

Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion.
What should a Consultant recommend to meet this requirement?

A. Post to the Service Appointment Chatter feed.

B. Update the In Jeopardy field on the Service Appointment.

C. Adjust the Scheduled End field on the Service Appointment.

D. Change the Status field on the Service Appointment.

正確答案: B

說明：（僅 Fast2test 成員可見）

問題12

Northern Trail Outfitters has hired a contractor to help with service calls on an as-needed basis. The contractor should be limited to travel a maximum of 50 minutes from home.
Which action should a consultant recommend?

A. Check 'Keep These Appointments Scheduled'.

B. Link rules to Relevance Groups.

C. Assign a high efficiency score.

D. Include a Match Fields work rule.

正確答案: D

說明：（僅 Fast2test 成員可見）

問題13

Universal Containers wants to dispatch groups of Service Appointments to their Technicians. The number of Service Appointments dispatched at a time varies among different Service Territories.
Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly?
Choose 2 answers

A. Set the Number of Services to Drip Feed on the Service Territory.

B. Enable Drip Feed Dispatching in Field Service Settings.

C. Set the Service Appointment to Dispatch in Field Service Settings.

D. Enable Sharing of Dispatched Service Appointments.

正確答案: A,B

說明：（僅 Fast2test 成員可見）

最新的Salesforce - Implementing Field Service Lightning - FSL-201免費考試真題

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