最新的Salesforce Certified Experience Cloud Consultant - EX-Con-101免費考試真題
Ursa Major Solar is creating an employee experience portal.
Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?
Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?
正確答案: C
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Which step denotes the completion of an Experience Cloud site setup?
正確答案: B
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Which two statements regarding data categories are true?
Choose 2 answers
Choose 2 answers
正確答案: B,D
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Cloud Kicks (CK) wants potential customers to use self-registration to sign up and gain access to its new site.
CK uses Person Accounts for its customers.
How should the CK system administrator configure self-registration?
CK uses Person Accounts for its customers.
How should the CK system administrator configure self-registration?
正確答案: C
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Which three items are reportable by a site administrator through Google Analytics for Experience Cloud sites?
Choose 3 answers
Choose 3 answers
正確答案: A,B,C
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Ursa Major Solar (UMS) is building a portal for its premium B2B customers, Customer will be able to access their account information, open cases, download NDAs, and create dashboards Which user license allows UMS to meet these requirements?
正確答案: C
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Ursa Major Solar (UMS) is using the Customer Account Portal template where both customers and employees can log in to view information about the company. UMS would like the Home page to showcase internal resources at the top for its employees, and would like self-help resources to be available for lagged-in customers. UMS wants to exclude employee resources from the layout of the Home page when customers are logged in.
Which functionality should UMS utilize to showcase the Home page in different ways?
Which functionality should UMS utilize to showcase the Home page in different ways?
正確答案: D
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Dreamscape Flowers (DF) is planning to use Salesforce Partner Relationship Management (PRM) to manage partner lifecycle. DF is aware that SalesforcePRM can help with channel sales, lead distribution, and co- marketing with partners.
Which other three features come standard with Salesforce PRM that DF can leverage without any code customization?
Choose 3 answers
Which other three features come standard with Salesforce PRM that DF can leverage without any code customization?
Choose 3 answers
正確答案: B,D,E
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AW Computing wants to create a site that gives customers access to Knowledge articles and peer-to-peer conversations, with the aim of decreasing the number of calls to its support organization.
What should AW Computing do to accomplish this goal?
What should AW Computing do to accomplish this goal?
正確答案: D
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Northern Trail Qutfitters implemented a chatbot on its Experience site.
Which three KPIs could be used to help understand the chatbot's impact on customer service?
Choose 3 answers
Which three KPIs could be used to help understand the chatbot's impact on customer service?
Choose 3 answers
正確答案: A,B,E
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Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business.
NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will needto be visible to users at the parent account level. NTO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?
NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will needto be visible to users at the parent account level. NTO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?
正確答案: A
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