最新的SAP Certified Associate - Implementation Consultant - SAP Service Cloud - C_C4H51_2405免費考試真題
When an end user logs an incident in SAP Service Cloud, what can the administrator do to manage the incident? Note: There are 2 correct answers to this question.
正確答案: A,C
Which object is mandatory to integrate emails in tickets?
正確答案: B
Which element do you need to maintain to use maintenance plans?
正確答案: C
Which object can be used in workflow definition and assigned to organizational structures?
正確答案: A
Where can you keep track of new and modified knowledge base articles?
正確答案: B
Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud?
正確答案: C
Which actions are required to allow contract management in SAP Service Cloud? Note: There are 2 correct answers to this question.
正確答案: B,C
Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.
Note: There are 2 correct answers to this question.
正確答案: C,D
Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.
正確答案: A,D