最新的IBM C9550-275免費考試真題

問題1

A BPM analyst is helping to identify and select the appropriate solution for process improvement in a large BPM project. What are the business levers the BPM analyst should focus on?

A. Process, Technology, Organization and People

B. Process, Data, Organization and People

C. Policy, Data, Organization and People

D. Policy, Technology, Organization and People

正確答案: A

問題2

A BPM analyst is approached by the BPM solution architect and asked to provide inputs to a rough order magnitude (ROM) estimate needed to further assess the implementation effort. What information must the BPM analyst provide to the BPM solution architect to assist with this effort?

A. A list of the service contracts required for all integrations defined during discovery.

B. A list of all the business process diagrams with their relative number of steps.

C. A list of all the subject matter experts (SME) to get further information on implementation scope.

D. A level of effort estimate to implement each task and integration.

正確答案: B

問題3

A BPM analyst is modeling the process for acquiring an account. During an interview with the customer service supervisor, the BPM analyst was provided with a Responsible, Accountable, Consulted, Informed (RACI) chart that had been created with the key roles and activities in the process.

The BPM analyst used the contents of the RACI chart to fill in the Details fields in Blueworks Live for the activity "Enter Application". According to the RACI chart for the activity "Enter Application", who is the Participant?

A. Customer Relations Advisor

B. Customer Account Manager

C. Customer Service Agent

D. Customer Service Supervisor

正確答案: C

問題4

The project manager needs assistance from the BPM analyst in building a process roadmap. What tool should the BPM analyst use to create a detailed list of areas of opportunity?

A. A Failures Mode Effect Analysis (FMEA) Matrix

B. A Root Cause Analysis Matrix

C. A Prioritization Matrix

D. A Business Value Add Analysis Matrix

正確答案: C

問題5

During the discovery phase of a BPM project, the BPM analyst is supposed to define the goal for the process. Which goal of a car company follows the guidelines of the Specific Measurable Achievable Relevant Time-bound (SMART) acronym?

A. Reduce fuel economy for newly released cars from 30 km/hr to 45 km/hr by August 31, 2016.

B. Increase production of car parts by July 31, 2014.

C. Increase the quality of North American cars by 5% in 2 weeks.

D. Reduce coal emissions in European car factories by 10%.

正確答案: A

問題6

The Human Resources department has pre-selected 4 processes as candidates for BPM Implementation. They think all these 4 processes have equal business value. They hire a BPM analyst to identify 1 process for BPM Implementation. What questions must the BPM analyst ask in order to identify a process for implementing BPM.

A. 1. Does the process integrate with at least 3 systems?
2.Are tasks being communicated informally through emails and phone calls?
3.Is the same data entered multiple times into multiple systems?
4.Is there poor visibility into process performance?

B. 1. Does the process change frequently?
2.Are tasks being communicated informally through emails and phone calls?
3.Does this project have enough IT challenges?
4.Does the process integrate with at least 3 systems?

C. 1. Does the process change frequently?
2.Are tasks being communicated informally through emails and phone calls?
3.Is the same data entered multiple times into multiple systems?
4.Is there poor visibility into process performance?

D. 1. Is there poor visibility into process performance?
2.Does the process have ad-hoc events?
3.Is the same data entered multiple times into multiple systems?
4.Does this project have enough IT challenges?

正確答案: C

最新的IBM Blueworks Live IBM Business Process Manager Express or Standard Edition, V8.0 BPM Analysis - C9550-275免費考試真題

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