最新的IBM C2010-659免費考試真題

問題1

A service desk agent receives a service request in their work queue. By default, how is it made visually clear this request was created from a standard offering?

A. On the Service Request header the Source field says Standard Offering

B. On the Specification tab there is a Show Offering dialog box

C. On the Activities tab the check box for is checked for- Is standard offering?

D. On the Service Request the fields Catalog Request ID and Source are populated

正確答案: D

問題2

Which application is used in IBM SmartCloud Control Desk to manually import data such as users, assets, and configuration items?

A. Data Analyzer

B. Migration Manager

C. Integration Framework

D. Enterprise Identity Mapping

正確答案: C

問題3

Why would an IBM SmartCloud Control Desk user have two Start Centers?

A. Two Start Centers are assigned to the person group that the user belongs to.

B. Two Start Centers are assigned to the security group that the user belongs to.

C. The user belongs to two person groups.

D. The user belongs to two security groups.

正確答案: D

問題4

The Start Center's Help menu provides links to which two resources? (Choose two.)

A. IBM Electronic Support

B. IBM Redbooks

C. StartCenterHelp

D. Self Service Help

E. IBM developer Works Wiki

正確答案: A,C

問題5

Which three tasks are available in the IBM SmartCloud Control Desk Entry Edition? (Choose three.)

A. Importing data

B. Managing configuration items

C. Working with incidents and problems

D. Administering self-service

E. Managing changes

F. Managing IT assets

正確答案: C,D,E

問題6

Which action can update Actual Configuration Items (CI) information?

A. Promotion

B. Update Promotion

C. IBM Tivoli Integration Composer Data Load

D. Asset/CI Link

正確答案: C

最新的IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 - C2010-659免費考試真題

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