You are writing system-level instructions for a Project that supports recurring writing tasks.
Which step should be performed first when writing the system-level instructions?

• A. Validate the drafted instructions against representative requests for the Project.
• B. Define the purpose of the Project and the boundaries the instructions must respect.
• C. Distribute the finalized instructions to collaborators on the Project.
• D. Refine the drafted instructions based on observed gaps from validation runs.

An account manager has used Claude to extract requirements from stakeholder notes. Three requirements appear to conflict: two stakeholders specified mutually exclusive workflow steps, and a third requirement assumes an outcome that the first two would prevent.
Which step is most appropriate?

• A. Present all three conflicting requirements as alternative options in the requirements document, leaving the resolution to the project's decision-making process later.
• B. Select the requirement that has the strongest business justification in the source notes, set the conflicting requirements aside, and proceed with the selected one.
• C. Flag the conflicts in the requirements document, document the source for each side, and route the conflicts back to the originating stakeholders for resolution.
• D. Ask Claude to propose compromise wording for each conflict and submit the compromise to stakeholders as the proposed resolution.

You are an operations manager preparing a quick reference card for a team.
Which description correctly characterizes the three Claude model tiers in general terms?

• A. Haiku is the most capable model for the deepest reasoning, while Opus is the lightweight model for quick replies.
• B. Sonnet is the fastest of the three models because its architecture is optimized for speed rather than reasoning depth.
• C. Haiku is fast and lightweight, Sonnet is the balanced default for most everyday work, and Opus is the most capable for complex reasoning at higher latency and cost.
• D. All three models offer the same reasoning depth and differ only in response speed and cost.

You are a compliance specialist applying the organization's policy to a proposed Claude use case.
Which policy-application step should be performed first?

• A. Document the use case and the policy decision in the compliance register.
• B. Identify which policy provisions apply to the proposed use case.
• C. Approve, modify, or reject the proposed use case based on the comparison.
• D. Compare the proposed use case against the applicable policy provisions.