最新的Oracle Service Center 2020 Implementation Essentials - 1Z0-1038-20免費考試真題

A. Database View

B. Data Set View

C. Layout View

D. Graphical View

E. Report View

F. Design View

A. It comes with in-built exception handling.

B. It Is available as JavaScript objects and can be exposed through browser controls in a workspace.

C. It cannot be used in Custom Object workspaces.

D. It is available when you use the Connect Common Object Model CCOM for API operations.

A. Using the like operator instead of the complex expression operator

B. Filtering on standard fields that are indexed

C. Using the complex expression operator instead of the like operator

D. Using index custom fields as filters

E. Configuring many-to-many joins

F. Filtering on simple columns and not on expressions

G. Providing default values for runtime filters

H. Using outer joins rather than inner joins when possible

I. Filtering on expressions and not on simple columns

J. Using fixed filters whenever possible

K. Providing values for runtime filters

A. They always run locally on the machines on which the desktop application runs.

B. They can be designed to create visual components and not perform any integrations.

C. They always run locally to access local data.

D. They are written in the C# .NET programming language with the templates provided by Oracle Service Cloud.

E. They can be added to the Custom Portal area of Oracle Service Cloud.

F. They are the visual areas of Oracle Service Cloud Agent Desktop.

A. It can be made visible on the Customer Portal.

B. It can be linked to categories.

C. It can be linked to products.

D. It can be set to a maximum depth of three in hierarchy levels.

E. It helps to identify the root cause of an incident.

A. It is a profile setting that must be enabled for a profile.

B. It is a setting that must be enabled at the interface level.

C. It allows an agent desktop to log in to the application without any add-ins.

D. It is enabled automatically if the previous shutdown of the agent desktop application did not happen normally.

E. It allows an agent desktop to log in to the application with local add-in files.

A. It can be associated with incidents directly.

B. It is widely used in Business-to-Business scenarios.

C. It is required to create an incident.

D. It has a one-to-one relation with contacts.

E. It has a one-to-many relation with contacts.

A. The hash value during import doesn't match the hash declared at the end of the rile.

B. Element Manager does not support the import and export of workspaces with custom workspace ribbon add-ins.

C. The Browser User Interface (BUI) workspace is not using the standard workspace.

D. Check if the exported file was generated by a product version that is older than the existing product version.