最新的Cisco Certified Support Technician (CCST) IT Support - 100-140免費考試真題
The IT department identifies that a database server crashes frequently due to high query loads during peak hours.
What should the next step be in devising a plan to resolve this problem?
What should the next step be in devising a plan to resolve this problem?
正確答案: C
說明：（僅 Fast2test 成員可見）
A user has extended their desktop across two monitors for better multitasking but finds that the mouse does not move smoothly between screens.
What is the most likely setting to adjust to resolve this issue?
What is the most likely setting to adjust to resolve this issue?
正確答案: A
說明：（僅 Fast2test 成員可見）
An office uses a DHCP server for all computers on the network. A user calls to report problems connecting to the network. You discover that the computer has been configured with a manual IP address.
Which two possible negative effects could this have? (Choose two.)
Note: You will receive partial credit for each correct selection.
Which two possible negative effects could this have? (Choose two.)
Note: You will receive partial credit for each correct selection.
正確答案: A,B
說明：（僅 Fast2test 成員可見）
A technician is troubleshooting a PC where the USB ports are not recognizing any devices.
Which Device Manager status message would likely indicate the source of the issue?
Which Device Manager status message would likely indicate the source of the issue?
正確答案: C
說明：（僅 Fast2test 成員可見）
A user is unable to access certain network resources which they previously had access to. You suspect an issue with their account permissions.
Which Active Directory feature should you check first to resolve this issue?
Which Active Directory feature should you check first to resolve this issue?
正確答案: B
說明：（僅 Fast2test 成員可見）
After troubleshooting a recurring issue with a client's VPN connection, which method should be used to document the troubleshooting steps effectively?
正確答案: C
說明：（僅 Fast2test 成員可見）
An IT support technician receives an email from what appears to be the IT director asking for immediate password resets for several accounts. The email lacks the usual formalities and seems rushed.
What is the most appropriate response?
What is the most appropriate response?
正確答案: B
說明：（僅 Fast2test 成員可見）
During a video conference, a user's Bluetooth headphones suddenly disconnect from their laptop.
After reconnecting, the headphones disconnect again within a few minutes.
What should the technician suggest first?
After reconnecting, the headphones disconnect again within a few minutes.
What should the technician suggest first?
正確答案: B
說明：（僅 Fast2test 成員可見）
A MacOS user with hearing impairments is having difficulty being alerted to notifications. Which feature should they be advised to enable for better awareness of alerts?
正確答案: C
說明：（僅 Fast2test 成員可見）
What is an essential security measure for a technician to take before initiating a remote support session using PC Anywhere?
正確答案: B
說明：（僅 Fast2test 成員可見）
A user's workstation is experiencing network connectivity issues. The workstation uses Windows.
To assist in diagnosing the problem, which ipconfig command should the technician use to release and renew the workstation's IP address?
To assist in diagnosing the problem, which ipconfig command should the technician use to release and renew the workstation's IP address?
正確答案: A
說明：（僅 Fast2test 成員可見）
Mia is trying to use the multifunction device to scan documents to her email but reports that the scans are not being received.
What should you check first to troubleshoot this issue?
What should you check first to troubleshoot this issue?
正確答案: D
說明：（僅 Fast2test 成員可見）
A user reports that their newly installed printer is not functioning correctly. The IT support technician suspects a driver issue.
Using Device Manager, what is the first step the technician should take to troubleshoot the printer's drivers?
Using Device Manager, what is the first step the technician should take to troubleshoot the printer's drivers?
正確答案: C
說明：（僅 Fast2test 成員可見）
A macOS user is experiencing issues with their Bluetooth connectivity and needs to verify their system's Bluetooth version to ensure compatibility with connected devices. Under which section in the System Settings should the IT support technician instruct the user to check this information?
正確答案: B
說明：（僅 Fast2test 成員可見）