最新的Microsoft Pro: Windows 7, Enterprise Desktop Support Technician - 070-685免費考試真題
DRAG DROP
You are troubleshooting performance issues on a remote Windows 7 client computer named PC01.
A process on PC01 is consuming a large amount of memory. You are unable to connect to the computer
via the Remote Desktop Connection utility.
You need to establish if the process is running as part of a windows service.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from the list
of actions to the answer area and arrange them in the correct order.)
You are troubleshooting performance issues on a remote Windows 7 client computer named PC01.
A process on PC01 is consuming a large amount of memory. You are unable to connect to the computer
via the Remote Desktop Connection utility.
You need to establish if the process is running as part of a windows service.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from the list
of actions to the answer area and arrange them in the correct order.)
正確答案:
Explanation:
Your network contains an Active Directory domain. All client computers run Windows 7 Enterprise.
A custom application named App1 is installed on the computers. All settings for App1 are stored in the user portion of the registry.
The help desk reports a high volume of calls from users who have incorrectly configured the App1 settings.
You need to recommend a solution to minimize the number of help desk calls about the incorrect App1 configurations. Users must be able to use App1. What should you do?
A custom application named App1 is installed on the computers. All settings for App1 are stored in the user portion of the registry.
The help desk reports a high volume of calls from users who have incorrectly configured the App1 settings.
You need to recommend a solution to minimize the number of help desk calls about the incorrect App1 configurations. Users must be able to use App1. What should you do?
正確答案: A
Each time a performance issue occurs, an associated event log entry is written to the Application event log.
You need to recommend ways to query the Application event log from the command line.
Which commands should you recommend? (Choose all that apply.)
You need to recommend ways to query the Application event log from the command line.
Which commands should you recommend? (Choose all that apply.)
正確答案: A,C,D
HOTSPOT Each Windows 7 client computer in an enterprise organization receives updates from Windows Server
Update Services (WSUS). Users connect to the company network via a virtual private network (VPN) on the portable computers that are joined to the domain. A remote user cannot update her portable computer with Windows Update and as a result is unable to
connect to the VPN.
You need to ensure that the remote user can download updates when not connected to the VPN.
Which setting should you select? To answer, select the appropriate setting in the work area.
Update Services (WSUS). Users connect to the company network via a virtual private network (VPN) on the portable computers that are joined to the domain. A remote user cannot update her portable computer with Windows Update and as a result is unable to
connect to the VPN.
You need to ensure that the remote user can download updates when not connected to the VPN.
Which setting should you select? To answer, select the appropriate setting in the work area.
正確答案:
Explanation:
"Check online for updates from Microsoft Update".
Select
DRAG DROP
A company has computers running Windows 7 Enterprise in an Active Directory Domain Services (AD DS)
environment.
A user reports that a computer is experiencing intermittent performance issues.
You need to generate a report that outlines system resources and running processes. The report must contain suggestions to maximize performance.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
A company has computers running Windows 7 Enterprise in an Active Directory Domain Services (AD DS)
environment.
A user reports that a computer is experiencing intermittent performance issues.
You need to generate a report that outlines system resources and running processes. The report must contain suggestions to maximize performance.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
正確答案:
Explanation:
DRAG DROP
A company has computers running Windows 7 Enterprise.
One computer is not able to emit sound from the speakers. The computer has an onboard sound controller.
You check the computer* s Device Manager but the device is not listed there.
You need to ensure that the computer can emit sound correctly.
What should you do? (To answer, drag the appropriate options from the list of options to the work area.)
A company has computers running Windows 7 Enterprise.
One computer is not able to emit sound from the speakers. The computer has an onboard sound controller.
You check the computer* s Device Manager but the device is not listed there.
You need to ensure that the computer can emit sound correctly.
What should you do? (To answer, drag the appropriate options from the list of options to the work area.)
正確答案:
Explanation:
All client computers on your company network run Windows 7. Each computer has four 1-GB RAM
modules and a single physical disk.
When the employees run a three-dimensional (3-D) design application that extensively uses the RAM, they
experience slow performance on their computers.
You discover that the swap files on the computers are extensively used.
You need to improve the performance of the computers.
What should you do?
modules and a single physical disk.
When the employees run a three-dimensional (3-D) design application that extensively uses the RAM, they
experience slow performance on their computers.
You discover that the swap files on the computers are extensively used.
You need to improve the performance of the computers.
What should you do?
正確答案: D
說明：（僅 Fast2test 成員可見）
HOTSPOT
A company has computers running Windows 7 Enterprise and servers running Windows Server 2008 R2.
All computers and servers are in the same subnet.
A computer cannot connect to sites on the Internet by using host name or IP address, but can connect to all
internal server resources by using both IP address and host name.
You need to identify the cause of the problem.
Which address should you select? To answer, select the appropriate field in the work area.
A company has computers running Windows 7 Enterprise and servers running Windows Server 2008 R2.
All computers and servers are in the same subnet.
A computer cannot connect to sites on the Internet by using host name or IP address, but can connect to all
internal server resources by using both IP address and host name.
You need to identify the cause of the problem.
Which address should you select? To answer, select the appropriate field in the work area.
正確答案:
"Default gateway".
Explanation:
Select
Explanation:
Select
DRAG DROP
A company has computers running Windows 7 Enterprise. All of the company's portable computers have been configured to use the Balanced power plan with the default plan settings. The battery power of one user's portable computer drains much faster than other similar model portable
computers.
You need to gather information from the user's portable computer to ascertain the cause of the battery
power drain.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
A company has computers running Windows 7 Enterprise. All of the company's portable computers have been configured to use the Balanced power plan with the default plan settings. The battery power of one user's portable computer drains much faster than other similar model portable
computers.
You need to gather information from the user's portable computer to ascertain the cause of the battery
power drain.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
正確答案:
Explanation:
You deploy Microsoft Office 2007 to a pilot group in the main office.
Users in the pilot group report that all of the Office 2007 applications run successfully.
You deploy Office 2007 to users in the New York call center. The call center users report that they are
unable to launch the Office 2007 applications.
You need to ensure that the call center users can run all of the Office 2007 applications.
What should you do?
Users in the pilot group report that all of the Office 2007 applications run successfully.
You deploy Office 2007 to users in the New York call center. The call center users report that they are
unable to launch the Office 2007 applications.
You need to ensure that the call center users can run all of the Office 2007 applications.
What should you do?
正確答案: D
說明：（僅 Fast2test 成員可見）
All client computers on your network have identical hardware.
Your network adapter vendor releases a new driver. Several users install the new driver.
The help desk technicians report that several users are unable to connect to network resources. The technicians instruct the users to restart their computers. When the users log on to their computers, they are still unable to connect to network resources.
You need to recommend a solution to ensure that users can connect to network resources.
What should you instruct the users to do?
Your network adapter vendor releases a new driver. Several users install the new driver.
The help desk technicians report that several users are unable to connect to network resources. The technicians instruct the users to restart their computers. When the users log on to their computers, they are still unable to connect to network resources.
You need to recommend a solution to ensure that users can connect to network resources.
What should you instruct the users to do?
正確答案: B
All client computers on your company network run Windows 7 and are members of an Active Directory Domain Services domain.
Employees using portable computers report that they get connected to a coffee shop wireless network from the company conference room.
You need to ensure that the employees connect to the company wireless network by default from anywhere within the company premises.
What should you do?
Employees using portable computers report that they get connected to a coffee shop wireless network from the company conference room.
You need to ensure that the employees connect to the company wireless network by default from anywhere within the company premises.
What should you do?
正確答案: B