最新的Peoplecert ITIL 4 Specialist: Create, Deliver and Support - ITIL-4-CDS免費考試真題
Within the ITIL 4 service value chain, the Design and Transition activity ensures new or changed services are fit for purpose and use before release. Which practice is primarily responsible for validating that service components meet acceptance criteria, performance requirements, and interoperability standards prior to deployment?
正確答案: B
說明：（僅 Fast2test 成員可見）
A healthcare organization is implementing data analytics to analyze patient dat
正確答案: D
To stay ahead of its competition, an organization's leadership team is focused on ensuring that product innovations reach customers quickly. A team is discussing how it can leverage value stream mapping in support of this goal. The team wants to improve the entire end-to-end value stream. Which improvement is MOST LIKELY to improve the entire value stream?
正確答案: C
An organization has many team members who work independently and spend time on the work which interests them the most.
Which recommendation is MOST applicable to this situation?
Which recommendation is MOST applicable to this situation?
正確答案: A
Which approach may help to improve incident resolution times by moving support activities from specialist teams to frontline teams or users?
正確答案: B
An internal service provider of a large retail organization is working on a major update of the self- checkout terminals used in the supermarkets. The update includes new hardware, software, and integration with a new card payment system. How should the service provider ensure that the update is sufficiently tested?
正確答案: C
In ITIL 4, which practice is primarily responsible for defining, assessing and developing the roles, competencies and capabilities needed for effective service value streams?
正確答案: D
說明：（僅 Fast2test 成員可見）
An organization wishes to acquire a service from a supplier in a different country but with similar working hours.
Which sourcing model should they use?
Which sourcing model should they use?
正確答案: B
An international e-commerce company is planning to launch a new mobile shopping application.
During the initial design, the project team has encountered challenges in ensuring the app aligns with regional customer preferences, while maintaining a consistent user experience. The team also needs to address scalability and security concerns. What approach should the company take to improve this situation?
During the initial design, the project team has encountered challenges in ensuring the app aligns with regional customer preferences, while maintaining a consistent user experience. The team also needs to address scalability and security concerns. What approach should the company take to improve this situation?
正確答案: B