最新的Salesforce Field-Service-Lightning-Consultant免費考試真題

問題1

Often, Technicians earn certifications that must be renewed periodically to ensure their skills remain up-to-date. How can these certifications be manager on the Resource?

A. Add the Resource Skill and remove from the Service Territory once expired.

B. Add the Resource Skill and create Absence once expired.

C. Add the Resource Skill and track certification using reminder.

D. Add the Resource Skill as Time Phased.

正確答案: D

問題2

Northern Trail Outfitters is implementing drip feed dispatching. When testing the new functionality, the drip does not dispatch appointments as expected. A consultant is engaged to troubleshoot the issue.
What is preventing the drip feed from triggering?

A. The appointment status is going from Scheduled to Completed.

B. The default drip feed setting is overriding the drip feed rate on a service territory.

C. Other scheduled jobs are dispatching appointments and exceeding the drip feed value.

D. The status on completed appointments can only be Canceled, Completed, or Cannot Complete.

正確答案: D

問題3

Universal Containers wants to provide Dispatchers with Account and Asset details when they hover over each Service Appointment. How should a Consultant recommend implementing this feature?

A. Use Lookup Fields.

B. Configure Field Sets on the Service Appointment.

C. Create CSS in the Dispatcher's Console.

D. Add Fields on the Page Layout.

正確答案: B

問題4

Universal Containers wants the ability for their Field Technicians to log sales opportunities associated with their Work Orders. What configuration should a Consultant implement so Field Technicians can easily achieve this through the Field Service Mobile app?

A. Quick Action on Opportunity to Create Work Order Line Item

B. Quick Action on Work Order Line Items to Create Opportunity

C. Quick Action on Work Order to Create Opportunity

D. Quick Action on Opportunity to Create Work Order

正確答案: C

問題5

Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician's next two Service Appointments after the Technician completes their current Service Appointment. NTO wants to be consistent across all of the Service Territories and control the number of Service Appointments that are pushed to the Technician.
What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?

A. Configure an Auto Dispatch Scheduled Job.

B. Build a Workflow Rule.

C. Create an Apex Trigger.

D. Enable Drip feed Dispatch.

正確答案: D

問題6

Universal Containers wants to represent and track a Bill of Material (BoM). What should a Consultant recommend?

A. Use Assets and define a hierarchy.

B. Use Products and add to an Order.

C. Use an ERP to manage the BoM.

D. Use a custom object to model the BoM.

正確答案: C

問題7

universal container UC want to track the asset lifecycle when equipment has been snapped out What should a consultant recommend to meet this requirement?

A. Add the related asset related list to the asset page and configure the asset relationships object

B. Add the field history tracking related list to the assets page and configure the asset relationships object

C. Add the field history tracking related list to the asset page and configure the product request object

D. Add the related asset related list to the asset page and configure the product request object

正確答案: A

問題8

Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on related object records?

A. Extended Match

B. Resource Availability

C. Required Resource

D. Match Field

正確答案: A

問題9

A dispatcher of a local power outage. All appointments in the affected area must be rescheduled to a different day How should the dispatcher update the service appointment?

A. Create a map polygon of affected area to select service appointment for rescheduling

B. Create the report to identify the service appointment in the area of notified service resources.

C. Push reschedule notifications to service service resource using the field service lightning mobile app

D. Configure a new scheduling policy to change service appointment

正確答案: A

最新的Salesforce Certified Field Service Lightning Consultant - Field-Service-Lightning-Consultant免費考試真題

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