最新的NAHQ Certified Professional in Healthcare Quality Examination - CPHQ免費考試真題
Which of the following is the best approach tomotivate stakeholders across the care continuum to take action?
正確答案: A
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Which of thefollowing tools would best display nosocomial infection rates over time?
正確答案: B
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Each provider in a primary care practice has the potential of earning a $20,000 bonus based on individual performance on select Healthcare Effectiveness Data and Information Set (HEDIS) indicators as outlined below:


Based on this information, which of the following conclusions is accurate?


Based on this information, which of the following conclusions is accurate?
正確答案: C
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Using the data below, which issue would be identified as a priority for further performance improvement?
Issue
High Risk
High Strategic Priority
Cost
Customer Satisfaction
Quality Concern
Pressure Injuries
4
4
1
4
5
Medication Errors
3
1
2
1
5
Transfer to Higher Level of Care Within One Hour of Admission
2
5
4
1
3
Miscommunication of Abnormal Findings
4
3
5
1
4
Issue
High Risk
High Strategic Priority
Cost
Customer Satisfaction
Quality Concern
Pressure Injuries
4
4
1
4
5
Medication Errors
3
1
2
1
5
Transfer to Higher Level of Care Within One Hour of Admission
2
5
4
1
3
Miscommunication of Abnormal Findings
4
3
5
1
4
正確答案: D
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Integration of quality principles into an organizational culture is important because these principles:
正確答案: B
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A CEO has directed a quality improvement council to develop objectives to meet an identified goal. When developing objectives, the council must remember to
正確答案: D
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An employee health program includes a pre-employment health assessment for all prospective employees.
The assessment is to be completed, and the results known prior to the assumption of duties. A retrospective study of 200 employees resulted in the information displayed in the following chart:

Review of this information indicates which of the following?
The assessment is to be completed, and the results known prior to the assumption of duties. A retrospective study of 200 employees resulted in the information displayed in the following chart:

Review of this information indicates which of the following?
正確答案: D
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How can a quality professional best engage stakeholders in the organization's quality efforts?
正確答案: D
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A Quality Council has received the following requests for establishing performance improvement teams:
Maintenance: Overtime reductions
Dietary: Meal delivery process
Housekeeping: Room turnaround times
Biomedical: Identification of malfunctioning equipment
Human Resources: Competency assessments
Which of the following should the Quality Council do first?
Maintenance: Overtime reductions
Dietary: Meal delivery process
Housekeeping: Room turnaround times
Biomedical: Identification of malfunctioning equipment
Human Resources: Competency assessments
Which of the following should the Quality Council do first?
正確答案: D
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A nursing unit has collected the following data:
50 medical records reviewed
Nurse A
Nurse B
Doctor A
Doctor B
Timely initial assessment
45
40
10
25
Incomplete documentation
0
12
26
20
Which of the following is the best method to display this data?
50 medical records reviewed
Nurse A
Nurse B
Doctor A
Doctor B
Timely initial assessment
45
40
10
25
Incomplete documentation
0
12
26
20
Which of the following is the best method to display this data?
正確答案: C
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A focused professional practice evaluation (FPPE) Is Initiated
正確答案: C
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A quality council reviewed the following results from a performance improvement project:
Diabetic retinal eye exams
Target
Q1
Q2
Q3
>80%
60%
58%
62%
Which of the following should happen next?
Diabetic retinal eye exams
Target
Q1
Q2
Q3
>80%
60%
58%
62%
Which of the following should happen next?
正確答案: C
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A multidisciplinary team has been convened to review delays in laboratory turnaround time between the medicine clinic and the laboratory. The team's first step in evaluating the issue is to
正確答案: A
With unannounced surveys, it is imperative that healthcare organizations create training programs to achieve continuous readiness. Developing readiness programs should include
正確答案: A
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A hospital Is anticipating an accreditation survey In the next four months, and the quality director forms a team to ensure compliance with current requirements. This indicates the hospital Is
正確答案: C
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