最新的IFMA CFM免費考試真題

問題1

Your company operates a Web-based CMMS but struggles with service quality across its facilities.
What is the best way to address the issue?

A. Retrain service delivery staff on the efficient use of the CMMS.

B. Have each facility manager identify performance improvement initiatives for their respective facilities.

C. Select one facility for improvement and use this as the benchmark for all the other facilities.

D. Use the CMMS data to identify those service delivery processes that need improvement.

正確答案: D

說明：（僅 Fast2test 成員可見）

問題2

Both the facility and IT managers are asked to assign staff to work together on a major project. Halfway through the project, a power struggle emerges due to divergent views. How should the managers initially intervene?

A. Reassign project managers

B. Reassign additional members from each department

C. Reestablish meeting guidelines

正確答案: C

說明：（僅 Fast2test 成員可見）

問題3

A facility manager has implemented a room scheduling system to improve workplace utilization and bundle services into a single transaction. Which two technologies BEST complement room scheduling technologies?

A. Electronic booking system and locally installed room scheduling devices

B. Locally installed room scheduling devices and radio frequency identification (RFID) chips

C. Power over Ethernet (PoE) switches and electronic mail

正確答案: A

說明：（僅 Fast2test 成員可見）

問題4

Who implements the strategic facility plan?

A. Operations Manager

B. Chief Operations Officer

C. Chief Financial Officer

D. Facility Manager

正確答案: D

說明：（僅 Fast2test 成員可見）

問題5

You have taken a position in a new country and do not speak the native language. However, your first task will be a facility renovation project. You need to become familiar with the standards, regulations, and laws that are applicable to a facility renovation project. What information source would be most accurate?

A. The owner's corporate legal department

B. The organization that wrote each law, standard, and regulation

C. The local authority having jurisdiction

D. The laws for the country's national government

正確答案: C

說明：（僅 Fast2test 成員可見）

問題6

What are the three steps in conducting a risk assessment?

A. Analysis, consultation, and review.

B. Likelihood, consequence, and rating.

C. Consultation, identification, and treatment.

D. Identification, analysis, and evaluation.

正確答案: D

說明：（僅 Fast2test 成員可見）

問題7

What information does the facility manager need to ensure the proposed cafeteria price increases are reasonable?

A. Written justifications and data

B. Customer opinion surveys

C. Current purchasing data

D. Current market data

正確答案: D

說明：（僅 Fast2test 成員可見）

問題8

What is an example of adaptive change?

A. Construction of a new head office

B. Employee seeks college education

C. New policy for working from home

D. Vendors launching a new product division

正確答案: C

說明：（僅 Fast2test 成員可見）

問題9

The facility manager has been asked to provide a listing of all properties owned and leased by the organization. In which system does the information typically reside?

A. Computer Aided Facility Management System.

B. Building Information Modeling System.

C. Computerized Maintenance Management System.

D. Building Automation System.

正確答案: A

說明：（僅 Fast2test 成員可見）

問題10

What sequential steps should you follow when trying to settle a contract dispute with a contractor?

A. Mediation, arbitration, litigation, and negotiation

B. Negotiations, arbitration, mediation, and litigation

C. Negotiations, mediation, arbitration, and litigation

D. Mediation, negotiations, arbitration, and litigation

正確答案: C

說明：（僅 Fast2test 成員可見）

問題11

You have recommended developing an ISO 50001 energy manual. Leadership and staff want to know the benefits of the manual. How would you explain the benefits?

A. It compiles the information that regulatory agencies require, such as the scope and boundaries of the energy management system and the energy policy.

B. It is a legal document created at the request of the organization's board or oversight committee.

C. It provides a "roadmap" for stakeholders. The energy manual includes information on the components of the system, how those components interact, and key information on associated processes, procedures, and roles and responsibilities.

D. It provides an overview or summary of the energy management system that is approved by top management. The energy manual serves as a tool to establish and communicate the energy management commitments of the organization.

正確答案: D

說明：（僅 Fast2test 成員可見）

最新的IFMA Certified Facility Manager - CFM免費考試真題

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