最新的SAP Certified Associate - Organizational Change Management - C-OCM-2503免費考試真題

A. Involve employee representatives if required due to legal regulations

B. Develop the questions and prepare the questionnaire in a survey platform

C. Plan the survey waves for the remaining project duration

D. Inform the steering committee about the time schedule for the pulse check

A. In-depth know-how of the best practice processes implemented with the cloud solution

B. Relevant methodological skills, such as facilitation, mediation, or problem-solving skills

C. Comprehensive knowledge of the relevant change management concepts and tools

D. Excellent soft skills, such as being a good communicator, team player, and networker

E. Broad technical expertise regarding the implemented cloud solution

A. It refers to all tasks that support the project leadership team to learn how to deal with resistance during the cloud project

B. It refers to all deliverables that support the project team to deliver change management during the cloud implementation

C. It refers to all activities that upskill the impacted business leaders to handle organizational change management in their areas of responsibility

D. It refers to all activities that help people to learn and adopt new SAP systems and processes in their working life

A. Motivate the change agents to support the impacted user groups

B. Provide learning and enablement offerings for the impacted user groups

C. Assess the change impacts of new releases for the impacted user groups

D. Communicate the changes related to new releases to the impacted user groups

E. Adapt the workplace environment of the impacted user groups

A. It impacts the collaboration with suppliers and customers.

B. It impacts both employees and managers.

C. It leads to changes in the technology, process, organization, and people dimensions.

D. It leads to significant changes of the existing IT landscape.

A. It provides the enablement team members with the required tools to execute enablement activities

B. It increases transparency and visibility in the project team and helps to facilitate decision-making processes

C. It gives enablement team members a greater sense of ownership and increases team accountability

D. It describes the enablement strategy and gives clear directions for the enablement team

E. It ensures that everyone involved in enablement activities knows what needs to be done

A. Personas with relevant IT and process competencies for a specific stakeholder group support the communication of facts and figures, because the personas are considered to be credible experts for the communicated content

B. Personas representing innovators and visionaries within the represented stakeholder group trigger the reflection of communicated messages, because users are motivated to challenge their previous assumptions

C. Personas that resemble opinion leaders of the represented stakeholder groups underline the communicated messages, because users unconsciously perceive the persona as very trustworthy

D. Personas with similar demographics and attitudes of the represented stakeholder group allow you to address emotions instead of just conveying facts, because users identify with the persona and build empathy

A. Explain that early granular planning is often a waste of time and resources, as many factors can still have an impact on the change plan

B. Refer to the advantages of an agile approach for continuously updating and refining the change plan

C. Point out that the change plan will only be provided at a very generic level and all refinements will be documented in an open activity list

D. Ask the project lead to provide a detailed project plan for all implementation waves as a basis for elaborating the change plan

A. Involve them in project activities to facilitate design decisions

B. Use their positive attitude to influence others in their area of responsibility

C. Ask them to exert pressure on the skeptics in their area of responsibility

D. Assign them project roles to increase their influence on the success of the project