ParcelGo is a distribution company. Parcels arrive at its warehouse, where the inbound team use handheld barecode scanners to acknowledge their receipt. Parcels are then loaded onto pallets for onward distribution.
A project as been commissioned to replace the labour-intensive process and introduce a fully-automated system ha reads he barecodes pf parcels as they pass along a coveryor belt, automatically delivering to the correct area of the warehouse for onward distribution.
Staff from the inbound have informed their manager that about 30% of parcels either do not have barcodes, or the barcodes are obscured. The team currently resolves this issue manually. But the concerned that the new automated system will be able to do this. The staff members are also worried the system will make their roles redundant.
Using a holist approach, which element of the POPIT model need further investigation in order to address the team's concerns?

• A. People and process
• B. Process and technology
• C. Information and technology
• D. People and organisation

ForestRetreat organises events in national forests and woodland, including log cabin accommodation and transport. It has recently purchased a new woodland plot and plans to offer events there in the summer, but there is much to do in preparation. A local builder has been commissioned to construct the log cabins. A volunteer organisation will work with ForestRetreat to provide transport for customers who are attending the events. The senior officer for the south east region of ForestRetreat has been asked to oversee the development of the new woodland plot.
Which stakeholder group is not represented in this scenario?

• A. Manager.
• B. Employee.
• C. Partner.
• D. Supplier.

The senior designer of a clothing company has been asked to put together a business vision and objectives. An experienced business analyst has been asked to help review the objectives, which are as follows:
Increase market share in key demographics.
Enhance customer experience and loyalty.
Expand product lines and reach new markets.
Which two of the following should be included as Critical Success Factors (CSFs) based on the stated objectives?

• A. Monitor employee satisfaction and ensure that the company has strategies in place to manage changes to company roles.
• B. Review regulatory and compliance processes to ensure that the company has the appropriate licences in place.
• C. Investigate social media reach and engagement and ensure that the follower count for the company remains high.
• D. Monitor pricing strategies of competitors and adjust pricing to remain competitive while ensuring profitability.
• E. Evaluate and establish new distribution channels such as online marketplaces, brick-and-mortar stores, or partnerships.

You are a project manager tasked with leading the development of a new mobile application for a local community organisation. You realise the importance of understanding the various stakeholders and decide to utilise the power/interest grid analysis technique.
Which of the following steps is not typically involved in conducting a power/interest grid analysis?

• A. Implement strategies to effectively engage with stakeholders based on the grid.
• B. Plot stakeholders on the grid where they actually are, not where they should be.
• C. Review the grid regularly to manage stakeholders and their relationship to the project.
• D. Explore strategies to move stakeholders into different areas of the grid to benefit the project.