最新的Avaya IP Office™ Contact Center Implementation and Expanded Configuration - 7750X免費考試真題
What are two ways that supervisors may be given the ability to change the skill levels of the agents and topic? (Choose two.)
正確答案: A,C
說明：（僅 Fast2test 成員可見）
You need to make a change to the task flow, and when you select the active task flow set, you are not asked to make a copy.
Why is this happening?
Why is this happening?
正確答案: D
View the Exhibit.
Refer to the exhibit. You are creating variables to be used by a call tag within your task flow, and you want the variables to apply to the whole system.
Which object would you select for your variable?
Refer to the exhibit. You are creating variables to be used by a call tag within your task flow, and you want the variables to apply to the whole system.
Which object would you select for your variable?
正確答案: B
The call center supervisor wants to run a Historical and Realtime Report on a selection of agents from different agent groups.
How can this be achieved?
How can this be achieved?
正確答案: A
說明：（僅 Fast2test 成員可見）
When creating a report, where can you indicate to run automatically for emailing to a supervisor?
正確答案: C
說明：（僅 Fast2test 成員可見）
Which Text-to-Speech engine is supported with IP Office Contact Center?
正確答案: A
說明：（僅 Fast2test 成員可見）
Historical reports can be scheduled to email to a user, but they can also be scheduled to do what?
正確答案: B
說明：（僅 Fast2test 成員可見）