最新的Oracle Field Service Cloud Service 2018 Implementation Essentials - 1z1-628免費考試真題
Which two statements are correct about Daily Extract and BI Cloud Service (BICS) outbound integration channels?
正確答案: B,D
說明:(僅 Fast2test 成員可見)
Your company has three different levels of "VIP" customers - Gold, Silver, and Bronze On an Activity Details record, there is a read-only "VIP Status" property where one of these options will be selected.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A "VoD Service Trial" Integer check box property has been created.
What must you do in order to ensure that the check box is visible only in the Activity Details screen for Gold VIP member?
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A "VoD Service Trial" Integer check box property has been created.
What must you do in order to ensure that the check box is visible only in the Activity Details screen for Gold VIP member?
正確答案: D
Your customer offers a "triple play" service where an installation requires three work skills: "Cable",
"Internet", and "Phone".
To accommodate this service, a work skill group has been set up called "Triple Play", and it includes each of those three skills with levels of 100.
This work skill group is assigned to all technicians, and it is also associated with a "Triple Play" capacity category.
One of the technicians named Billy Bishop also has the "Cable" work skill individually assigned with a level of 50.
Which two statements are true effect this configuration has on activity assignments and capacity management?
"Internet", and "Phone".
To accommodate this service, a work skill group has been set up called "Triple Play", and it includes each of those three skills with levels of 100.
This work skill group is assigned to all technicians, and it is also associated with a "Triple Play" capacity category.
One of the technicians named Billy Bishop also has the "Cable" work skill individually assigned with a level of 50.
Which two statements are true effect this configuration has on activity assignments and capacity management?
正確答案: A,B
Your customer is using SLAs for some Activity Types. The <sla_window_start> parameter is empty when sending those activities to OFSC via API.
Which statement is true?
Which statement is true?
正確答案: D
A customer wants to configure the OFSC GUI to show when a resource has not activated their route by the exact planned shift start time and send an email to the resource's supervisor.
Which two options are true regarding how this requirement is supported?
Which two options are true regarding how this requirement is supported?
正確答案: A,C
Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?
Which two options fulfill that customer requirement?
正確答案: C,E
Your customer wants their field technicians to identify potential upsell opportunities for a premium service they offer by asking their customer whether they would be interested in receiving a free three-month trial.
The technician needs to capture and validate customer details to complete this three-month trial. Which three configurations meet this requirement?
The technician needs to capture and validate customer details to complete this three-month trial. Which three configurations meet this requirement?
正確答案: B,D,E
Where are permissions enabled for users to access Collaboration?
正確答案: B
說明:(僅 Fast2test 成員可見)
A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?
正確答案: B
Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.
Your customer has created a new TV Upgrade activity with a manually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?
Your customer has created a new TV Upgrade activity with a manually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?
正確答案: B